Service
"Service matters" particularly for indiviudal accessible holidays. We strive to fulfil high standards to prevent any unintended adventures.
What is it you can expect from our original tours?
- Personal tour information meeting at the beginning of your tour
- Booking of accessible hotel rooms of the best standard available. This may sometimes mean that the rooms are only "wheelchair friendly".
- Luggage transfer (tours from point to point)
- Organisation of transfers as far as necessary and stipulated in the program
- Detailed documentation
- Careful research of the tour
- Accessibility (insofar as the local conditions are permitting this, details provided in the trip notes)
- Advice regarding to accessibility
- 7-Days Emergency Service Hotline
- Upon request procurance of a travel insurance
Service of our partners
Generally our partners work at the same standard as ourselves. The scope of services may vary. You do find these detailed under "Services included" at the bottom of the offer.
Accessibility of the tours
All tours are planned in such way to enable accessibility for wheelchair drivers. Exceptions are mentioned in the offers. Walkers with disabilities (visually impaired, hearing impaired etc.) have different requirements of accessibility and we are always striving to fulfil all demands. If you feel insecure if a journey is suited for you, please do not hesitate to ask us all questions. We will research solutions for any individual requirement and if non can be found, we will inform you accordingly.
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